Privacy Policy

1. Data Controller

Portalhemlockway Mining Review Co., Ltd. Office 11, 39 Sample-gil, Seo-gu, Daejeon 00000 Email: info@portalhemlockway.click Phone: +82 42 0000 3152

2. Data We Collect

Contact form submissions: Name, email address, selected service, site location, and message content.

Assessment engagements: Site address, container specifications, equipment details, and on-site photographs taken during assessments.

Website usage: Essential cookies for consent preference storage. Optional analytics cookies (only if you accept) for page visit statistics.

Communications: Email correspondence and phone call records related to service inquiries.

3. How We Use Your Data

  • Respond to contact form submissions and service inquiries
  • Deliver assessment reports and follow-up consultations
  • Schedule on-site visits and coordinate technician assignments
  • Improve website content based on aggregate usage patterns (analytics cookies only, with consent)
  • Comply with legal obligations under South Korean law

We process personal data based on: your consent (contact forms, analytics cookies), contractual necessity (assessment service delivery), and legitimate interests (responding to inquiries, maintaining business records).

5. Data Retention

Contact form data is retained for 24 months after last interaction. Assessment reports and related site data are retained for 5 years for quality assurance and reference purposes. Analytics data is retained for 14 months. Cookie consent preferences persist until you clear browser storage.

6. Data Sharing

We do not sell personal data. We may share data with:

  • Service providers who assist with report delivery (cloud storage, email)
  • Legal authorities when required by South Korean law

Assessment reports are confidential to the commissioning client. We do not share client-specific findings with equipment manufacturers or other operators.

7. International Transfers

Our primary data storage is within South Korea. If we use service providers with infrastructure outside South Korea, we ensure appropriate safeguards consistent with the Personal Information Protection Act (PIPA).

8. Your Rights

Under PIPA and applicable regulations, you have the right to:

  • Access your personal data held by us
  • Request correction of inaccurate data
  • Request deletion of data no longer needed for its original purpose
  • Withdraw consent for analytics cookies at any time
  • File a complaint with the Personal Information Protection Commission of South Korea

To exercise these rights, email info@portalhemlockway.click with your request.

9. Security

We implement appropriate technical and organizational measures to protect personal data, including encrypted email transmission, access controls on report storage, and staff training on data handling procedures.

10. Changes to This Policy

We may update this policy periodically. The current version is always available at portalhemlockway.click/privacy/. Material changes will be noted with an updated effective date.

Effective date: January 1, 2025